Communication Techniques

This book has been specially designed to explain the fundamentals of the various aspects of communication in the simplest possible language.The book is divided in two parts. Part one is spread in five units.The first unit explains the meaning, importance and process of communication. It also explains the objectives of communication, as well as media and types of communication.The second unit describes verbal and non-verbal communication, formal and informal channels of communication and qualities of good communication.The third unit explains the barriers to communication, professional communication, interpersonal communication and how to improve it.The fourth unit discusses important grammatical topics like subject-verb agreement, linking words, relative pronoun. It also includes some common errors with explanation of the rules of grammar to rectify these.The fifth unit deals with composition, laying particular emphasis on resume writing, writing of business letters, e-mails and telephone etiquettes.